Australia · Vietnam · International markets

Build and operate digital services for telecom transactions, customer communications, payments and AI-assisted support.

Iris Next Gen helps telcos, banks, fintechs and enterprises design, integrate and operate platforms for telecom transactions, customer communications, digital payments and AI-assisted services.

Discuss your project Become a partner
Commercial focusStart with the outcome that matters Delivery readyMove from plan to live operation Partner friendlyBuild new opportunities together
A diverse business team discussing a project in a modern office
Customer experienceSimpler digital journeys
End-to-end deliveryFrom strategy to support
Market growthClients and partners moving together
Telecom transactions•Messaging and voice•AI customer service•Payments and digital finance•Systems integration

What we deliver

Four connected solutions for telecom transactions, customer communications, AI-assisted service and digital finance.

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Telecommunications and digital distribution

Telecom transactions

Make mobile top-up, data packages, bill payments and digital vouchers easier to sell, manage and support across connected channels.

  • Mobile top-up and data packages
  • Bill payment and e-vouchers
  • Operator and service-provider integration
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Local engagement. Scalable delivery.

Australian engagement, backed by established technology delivery in Vietnam.

Iris Next Gen leads international commercial engagement from Australia, connecting clients and partners with Iris Tech’s technology and delivery capability in Vietnam.

Listen firstUnderstand the market, customer need and commercial goal.
Build togetherKeep business, product, technology and operations aligned.
Stay involvedSupport implementation, launch, transition and continuous improvement.
Meet Iris Next Gen →
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Industries we support

Solutions for telecommunications, banking, fintech and digital enterprises.

Choose an industry to see how transactions, communications, payments and service operations can work together.

Colleagues taking notes during a meeting around a table

Telecommunications & MVNOs

Make essential services easier to discover, buy and use.

Connect service distribution, customer communication and support so subscribers get a simpler journey from sign-up to service.

Digital service accessCustomer engagementOperational visibility
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End-to-end delivery, together

From first workshop to launch and support.

Each stage keeps customer experience, business value and implementation decisions aligned.

Four colleagues working together around a laptop and workshop materials
01

Discover

Understand the customer, the commercial goal and the operating environment.

02

Design

Shape the solution, experience and practical delivery plan.

03

Build

Develop the platform or service with quality controls built in.

04

Integrate

Connect providers, enterprise systems and customer channels.

05

Launch

Test, transition and go live with the right teams prepared.

06

Support

Monitor, improve and help the service grow over time.

Why Iris Next Gen

A delivery partner for complex customer-facing services.

We focus on the parts of delivery that determine whether a service works for customers and remains manageable for the business.

01

Telecommunications and payments experience

Experience across transaction, messaging, voice and digital financial-service environments.

02

Integration-led thinking

Connect channels, providers and internal systems rather than treating each component in isolation.

03

Commercial and technical alignment

Keep customer outcomes, operational needs and implementation choices in one conversation.

04

Support beyond launch

Plan for operation, transition and continued improvement from the beginning.

05

Partnership built for new markets

Work with referral, reseller, technology and delivery partners to build opportunities together.

Explore partnerships →
Business partners agreeing to work together after a meeting

Partner-led growth

Develop new markets with a partner that can support sales, integration and delivery.

We work with organisations that introduce qualified opportunities, represent local markets, integrate complementary technology or support successful implementation.

Referral partners introduce qualified opportunities and help establish the first useful conversation.

Become a partner →Explore the programme →
Iris team members at a 2023 team-building event

Start with the outcome

Let’s discuss the platform, service or market opportunity you want to build.

Discuss your project →Become a partner →