Australia · Vietnam · International markets

Connected telecom, payment and AI services for growing markets.

Iris Next Gen helps telecommunications operators, banks, fintechs and enterprises design, integrate and operate digital services that deliver better customer experiences.

Discuss your project Become a partner
Commercially focusedStart with the business outcome Delivery readyMove from planning to operation Partner friendlyBuild opportunities together
A diverse business team discussing a project in a modern office
Customer experienceClearer digital journeys
Connected deliveryFrom strategy to support
Market growthClients and partners together
Telecom transactions•Messaging and voice•AI customer service•Payments and digital finance•Systems integration

Four connected solution areas

Four connected solution areas for essential digital services.

Explore how telecom transactions, trusted communications, AI customer service and digital finance work together.

A professional using a mobile service while travelling through a city
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Telecommunications and digital distribution

Telecom transactions

Make mobile top-up, data packages, bill payments and digital vouchers easier to access and manage through connected channels.

  • Mobile top-up and recharge
  • Data packages and bundles
  • Bill payment and e-vouchers
  • Operator and service-provider integration
Explore telecom transactions →

Local engagement. Scalable delivery.

Australian commercial engagement, supported by technology and delivery capability in Vietnam.

Iris Next Gen is the Australian and international business arm of Iris Tech. We connect clients and partners with established capability across telecom transactions, messaging, payments, AI customer service and software delivery.

Listen firstUnderstand the market, customer and commercial goal.
Build togetherKeep business, product, technology and operations aligned.
Stay involvedSupport implementation, launch, transition and continued improvement.
Meet Iris Next Gen →
Illustration of Australian engagement and Vietnam delivery working as one team

Industries we support

Solutions for telecommunications, banking, fintech and digital enterprises.

Choose an industry to see where connected transactions, communications, payments and service operations add value.

Telecommunications professionals reviewing mobile network services and customer operations

Telecommunications & MVNOs

Make essential services easier to discover, buy and use.

Connect service distribution, customer communication and support so subscribers receive a simpler experience from purchase to assistance.

Digital service accessCustomer engagementOperational visibility
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End-to-end delivery, together

From the first working session to launch and support.

Each stage keeps the customer experience, business case and implementation decisions connected.

A project team sharing ideas during a practical workshop
01

Discover

Understand the customer, the commercial goal and the operating environment.

02

Design

Shape the solution, experience and practical delivery plan.

03

Build

Develop the platform or service with quality controls built in.

04

Integrate

Connect providers, enterprise systems and customer channels.

05

Launch

Test, transition and go live with the right teams prepared.

06

Support

Monitor, improve and help the service grow over time.

Why Iris Next Gen

Delivery capability for connected, customer-facing services.

We focus on the parts of delivery that determine whether a service works for customers and remains manageable for the business.

01

Telecommunications and payment experience

Experience across high-volume transaction, messaging, voice and digital financial-service environments.

02

Integration-led thinking

Connect channels, providers and internal systems rather than treating each component in isolation.

03

Commercial and technical alignment

Keep customer outcomes, operational needs and implementation choices in one conversation.

04

Support beyond launch

Plan for operation, transition and continued improvement from the beginning.

05

Partnership built for new markets

Work with referral, reseller, technology and delivery partners to build opportunities together.

Explore partnerships →
Business partners agreeing to work together after a meeting

Partner-led growth

Develop new markets with a partner that can help sell, integrate and deliver.

We work with organisations that can introduce qualified opportunities, represent local markets, integrate complementary technology or support successful implementation.

Referral and sales partners help introduce and shape qualified opportunities.

Become a partner →Explore the programme →
Business professionals beginning a positive project discussion

Start with the outcome

Let us discuss the digital service, customer experience or market opportunity you want to build.

Discuss your project →Become a partner →